If out of whatever reason you cannot make it to a class or lesson that you booked with us directly, here is our Cancellation Policy with all the information you need in such a case.
If you booked with a Yoga studio that we work with, then of course their own Cancellation Policy applies.
You can always contact us via e-mail or using the phone numbers handed to you during the registration for your appointment.
If you cannot make it to an appointment with us (or either or us), tell us as soon as you know that you won't make it. We might be able to reschedule your appointment without any additional cost. In the case of a cancellation the following rules apply:
Cancellation 24 hours or more before the scheduled time: 50 % refund
Cancellation less than 24 hours before the scheduled time: no refund
Cancellation 24 hours or more before the scheduled time: 70 % refund
Cancellation less than 24 hours, but more than 2 hours before the scheduled time: 30 % refund
Cancellation less than 2 hours before the scheduled time: no refund
16 % deposit, refundable in total until
30 days before the start date
rest of the amount due the latest
7 days before your date of arrival and non-refundable
Due to the uncertainties around travel restrictions because of the coronavirus, we offer a very flexible policy: You can get the deposit back up to one week before your arrival and the rest of the money is only due on arrival! If then there should still be any trouble regarding your travels, just get in contact with us and we will find a solution! This regulation is valid until the situation has calmed down significantly.
If you’re booking over a retreat booking site like www.bookyogaretreats.com, www.bookretreats.com or www.retreat.guru then their cancellation policy takes effect.
Yoga Teacher Trainings
Cancellation 4 weeks or more before the scheduled time: 70 % refund
Cancellation less than 4 weeks, but more than 1 week before the scheduled time: 30 % refund
Cancellation less than 1 week before the scheduled time: no refund